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DeskTeam

AI receptionist for dental practices

A toothache at 7 pm is a new patient. Answer the call.

Your front desk is busy with patients in the chair, and new patients call around until someone answers. DeskTeam picks up, books the visit and sends urgent calls to your team.

An example call: Status: After-hours call · 7:10 pm Bright Smile Dental AI receptionist: Thanks for calling Bright Smile Dental. This call may be recorded, and I'm an AI assistant. How can I help? Caller: I have a toothache. Can I be seen soon? Bright Smile Dental AI receptionist: I'm sorry you're in pain. We have an opening tomorrow at 8:30 am. Would you like it? Caller: Yes, please. Status: Booked · Tomorrow 8:30 am

Built for dental practices

Where it earns its keep

New patients

Callers asking if you take new patients get an exam booked on the spot.

Dental emergencies

Toothaches and broken teeth get your next opening, or a transfer to your on-call dentist if you set one.

Privacy by design

It books with a name and phone number and doesn't ask about symptoms, medications or insurance numbers.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions dental practices ask

What about patient privacy?+

The receptionist is set up not to ask for symptoms, conditions, medications or insurance numbers. It books the visit with a name and phone number, and your team handles the rest. If your practice needs a HIPAA business associate agreement, ask us before going live.

Can it answer insurance questions?+

It answers what your website and rules say, like which plans you accept. Anything else goes to your front desk as a message.

Does it work with my calendar?+

It books into Google Calendar and only offers times you're free.

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Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.