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DeskTeam

AI receptionist for med spas

Every call answered, and every ad lead followed up within seconds.

Med spa leads come from ads and your website, often after hours. DeskTeam answers every call, emails every form lead within seconds, and books consultations.

An example call: Status: After-hours call · 8:30 pm Glow Aesthetics AI receptionist: Thanks for calling Glow Aesthetics. This call may be recorded, and I'm an AI assistant. How can I help? Caller: I'm interested in a lip filler consultation. Glow Aesthetics AI receptionist: Lovely! We have consultations Tuesday at 4 pm or Saturday at 11 am. Which suits you? Caller: Saturday. Status: Booked · Saturday 11 am

Built for med spas

Where it earns its keep

Ad leads, instantly

Leads from your forms and ads get an email within seconds, while they're still thinking about you.

Consultation booking

Clients book consultations on the phone or in your website chat, into your providers' calendars.

Health questions go to you

It doesn't ask about health history or give medical advice. It books a consultation, and treatment questions go to your providers.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions med spas ask

Will it answer medical questions?+

No. It won't give medical advice. It books a consultation and passes treatment questions to your providers.

What about patient privacy?+

The receptionist is set up not to ask for symptoms, conditions, medications or insurance numbers. It books the visit with a name and phone number, and your team handles the rest. If your practice needs a HIPAA business associate agreement, ask us before going live.

Does it text clients?+

Not yet. Texting in the US needs carrier registration, and it's coming soon. Until then, new leads get an email within seconds. When texting launches, it will only text people who agreed to texts, respect quiet hours in their time zone and stop for good when someone replies STOP.

Beauty & wellness

Also built for

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.